Refund policy
90-Day Money-Back Guarantee
Every Liquid Theory order is backed by a 90-day money-back guarantee. Take one pouch daily and give it a real chance to work. If you're not satisfied within 90 days of your delivery date, we'll refund your purchase in full — no forms, no hassle, and no need to return the product.
How to request a refund
Email hello@getliquidtheory.com from the email address used on your order, with your order number. That's it. Refunds are issued to the original payment method, typically within 5–10 business days of approval.
What's covered
- First-time purchases and subscription orders, up to 90 days from the delivery date.
- Opened and used product — the guarantee exists so you can actually try it.
- One guarantee refund per customer household.
Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us at hello@getliquidtheory.com within 30 days of delivery with a photo and your order number and we'll make it right with a replacement or a full refund, at your choice.
Subscriptions
You can change, skip, or cancel your subscription at any time from your account page or by emailing us. Cancelling stops future charges; the 90-day guarantee still applies to orders already delivered.